DoorDash is launching a brand new ‘Bundle Pickup’ providing that lets customers request a supply particular person to choose up their pay as you go package deal from their dwelling and drop it off at a UPS, FedEx or USPS location. The corporate started piloting this function in March 2022 as a part of a small beta take a look at, and is now formally rolling it out. For a price of $5 for normal customers or $3 for DashPass members, customers can rise up to 5 packages picked up and dropped off in the identical order.
To get began, it is advisable to choose the Packages hub on the highest of the DoorDash homepage and choose the service that corresponds to the package deal you’re returning. Or, you possibly can kind “package deal” into your search bar. Then, it is advisable to get your packages prepared and connect a pay as you go transport label to them. You probably have a transport QR code, you possibly can ship the QR code on to your supply particular person within the DoorDash app. Your supply particular person will ship you a affirmation photograph after dropping off your package deal on the designated retailer.
Throughout the beta testing, DoorDash mentioned it needed to assist customers keep away from the tedious activity of taking a package deal to a put up workplace in an effort to fulfill a return. The corporate famous that though returns are widespread, they are often time-consuming, which is why it needed to create a solution to simplify the return course of by leveraging its present native logistics infrastructure. DoorDash additionally mentioned supply folks on its app are at all times in search of new methods to earn by the platform and that this new function will give them an extra choice to take action.
DoorDash says it plans to proceed to discover new methods to supply extra comfort for its customers, whereas giving its supply folks extra possibilities to earn cash on its platform.
DoorDash isn’t the one supply firm that has labored to supply such a service. Again in 2015, Uber provided a “limited-time” choice for purchasers to ship return packages to put up workplaces. The function was referred to as “Returns” and was powered by UberRush, which shut down in 2018. Equally, a former on-demand transport startup referred to as Shyp provided a service that picked up packages and delivered them to their vacation spot. The corporate ended operations in 2018 after struggling to discover a scalable mannequin past its launching level in San Francisco.